Troubleshooting, general

Basic troubleshooting guides

Map not following car icon
The only way to force the "camera" view of the app to stay with your vehicle as you're driving, and only show the local area is to use the bu...
Laser Falsing
In most cases, laser falses can be attributed to other sources of laser or interference from other devices, even your car.  Here are some examples of common...
No Power
If your detector isnt powering up, there are a few things to try; As silly as it sounds, press the power button for a few seconds to ensure the detect...
Overheat Warning
Modern detectors are a bit different from models of the past.  They have more sophisticated and potentially heat-sensitive components.  for this reason, the...
Reset Power (9500ix. Gx65, Pro 500)
Reset Power is usually not related to power at all.  Instead, it typically means that the detector has failed to properly calibrate.  This could be caused b...
"Athermic Windshields may impact performance."
"Athermic" windshields have a metallic coating which will severely impact a radar detector's performance. Most have small areas to mount dete...
Why am I not detecting police radar?
One of the most common reasons for not detecting an officer at all is that he does not have his equipment actively transmitting.  Many radar and laser devic...
GPS Connectivity Issues
For GPS issues, please follow the steps below: Make sure the detector's GPS filter is ON. Make sure you are not mounting too high on window (the roo...
Why dont I detect laser?
Unfortunately, due to the nature of laser and how it works, it is possible to get a ticket from a laser gun without getting an alert from your radar detecto...
Overheat Warning
Modern detectors are a bit different from models of the past.  They have more sophisticated and potentially heat-sensitive components.  for this reason, the...