When shopping on Amazon (or other Marketplaces), it’s helpful to check who is selling the product. Amazon offers products directly and through third-party Marketplace sellers, and the seller you purchase from determines whether your purchase qualifies for Escort’s manufacturer warranty.
Which Amazon purchases are covered?
Eligible purchases made directly from Amazon.com or through Escort’s official Amazon store qualify for warranty coverage, subject to the applicable product warranty terms.
Purchases from other third-party Amazon Marketplace sellers are not covered by Escort’s limited manufacturer warranty. This includes unauthorized sellers offering products described as new. Pre-owned or used items sold through Amazon Warehouse are also excluded, regardless of their listed condition.
How can I check the seller?
Before completing your purchase:
Check the “Sold by” information for the offer you select.
Review the seller again if you choose “Other buying options,” as this may change who you are purchasing from.
Keep your receipt or order confirmation showing the seller, purchase date, and product.
An Escort-branded product page or an item shipped by Amazon does not, by itself, confirm warranty eligibility. The seller listed on your purchase receipt is what matters. If you’re unsure, contact Escort Customer Service before purchasing.
What if I already purchased from an unauthorized seller?
We understand it can be disappointing to discover that your purchase does not qualify for manufacturer warranty coverage. Please contact Amazon or your seller to ask about available return, refund, or support options.
You can also contact Escort Customer Service with your receipt and product information so we can review your purchase and explain any available options. Please contact us before shipping a product to our facility.
For complete coverage details and exclusions, visit Escort Limited Warranty Terms.
