first, ensure the camera is connected to a constant power source during the update process. Failure to do so could result in your unit becoming non-functional. Your vehicles cigarette lighter socket or a household outlet work best.

 Using the Drive Smarter App:

  1. Power up your camera by connecting to constant power source such as your vehicles CLA adapter or a household outlet.
  2.  Connect your camera, and the app will check if a newer firmware update is available on the server.
  3. Press ‘Download’ on the notification to download the latest Firmware.
  4. Follow the instructions on the Drive Smarter App.
  5.  If successful, the camera’s LED’s will begin blinking while the firmware is being installed.
  6. To confirm that the Firmware update was successful, you can check the ‘About’ screen in your camera’s settings menu.

Using a Mac or PC:

  1. For optimal performance, check periodically for software updates.
  2. Connect the dash cam to your computer using the included USB to Micro-USB cable.
  3. The camera will be listed in Windows Explorer/Finder. 
  4. Download the update file from and save it to your computer. It will end with “.bin” as the file extension. (Note: You do not need to double click or open this file on the computer).
  5. Copy/paste the .bin file you downloaded into the root directory into the root directory of the Camera’s SD Card.
  6. Wait for the file to transfer and then safely disconnect the Dash Cam from the computer. 
  7. The Dash Cam will turn off. 
  8. Plug the Micro USB cord into a reliable power source such as your home’s outlet or your vehicle’s CLA adapter. 
  9. The Dash Cam will turn on and automatically boot into the Firmware Update Menu.
  10. Follow the directions on the camera display to update firmware if the unit has one. Units without displays will update automatically. 
  11. You can check if your camera is up to date by checking the firmware in your camera’s ‘About’ setting submenu in the camera or via the app.