Check to make sure your device has power
Was your device previously connected to Drive Smarter running on a different smartphone? If so, it cannot be scanned and added by another phone.
- On the other smartphone, go into Drive Smarter and delete the device from the setup (under a Vehicle).
- On the other smartphone, go to the Bluetooth Settings in the OS Settings menu, and unpair the device (if it is still paired)
- Retry the onboarding process from within Drive Smarter. i.e. Now try to "Add" the device again.